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Why
Use Websense?
Surprising Internet Use Statistics
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According to digital ad and media agency Avenue A, at-work
Internet users spend 46% more time (or 1.4 more hours per
day) viewing online media than watching TV (Source:
Adage. COM).
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A new survey from the Benchmark Group found that 23 percent
of French employees use the Internet at work for more than
an hour per day for personal reasons (NUA
Internet Surveys).
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A survey of 212 companies by the law firm KLegal and
Personnel Magazine found that email and Internet abuse top
the list of causes for disciplinary action in the UK (NUA
Internet Surveys).
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The research group
Datamonitor forecasts that the online gaming market will
grow from $670 million in 2002 to $2.9 billion in 2005.
While the largest market for online gaming is currently
South Korea, the United States will bring in the most online
gaming revenue by 2005 (NUA
Internet Surveys).
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According to a study by the Consumer Electronics Association
(CEA), 22% of US consumers shop online from work in 2002,
compared with only 12% in 1999. A quarter of those who shop
online at the office claim they do so because of the faster
connection speed (Source:
eMarketer).
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A study conducted by the Department for Trade and Industry's
annual Information Security Breaches showed that 48% of
large companies blame their worst security incident on
employees. By contrast, the 2001 edition of the survey
showed that 75% of those questioned named external hackers
and criminals as the biggest threat to security (Source:
BBC News).
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According to
Jupiter Media Metrix, approximately 40.6 million people
in the United States, 36 percent of all Internet users,
visited an adult content site in February, 2002. This is
greater than the total visitors to an online auction site in
the same period (as reported in
Yahoo Finance).
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The number of Internet sessions per month, page views per
month, and time spent per month all increased by 14% during
2001 (Nielsen//NetRatings
Year in Review Report 2001).
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There were a total of 22 million unique users of streaming
media in the workplace in October and November 2001, up by
11.3% over the previous year (Nielsen//NetRatings
Year in Review Report 2001).
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According to
Nielsen//NetRatings, the most addictive Web categories
among home and work users are Finance & Investment, News &
Information, Family & Lifestyles, Search Engines/Portals &
Communities, and Travel, with Finance sites being the
"stickiest." The Finance sites that keep visitors the
longest are online trading and banking sites. In January
2002 alone, these financial sites were visited by 51.6
million unique individuals (44 percent of the active Web
population) for an average of 21 minutes per visit.
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As of January 2002, approximately 55 million American adults
go online from work, up from 43 million in March 2000.
Fifty-five percent of those with Internet access at work
went online on a typical day in 2001, compared to 50% in
2000, and many were going online more frequently throughout
the day than they had in 2001 (Pew
Internet & American Life).
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Americans are spending more time surfing at work and less
time surfing at home. In a typical day in 2001, 54% of
adults went online only from home, down from 59% in 2000.
But the percentage who go online only from work increased in
the same time period from 18% to 21% (Pew
Internet & American Life).
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A research report published by the
Informa Media Group estimates that worldwide revenue
from e-gambling will climb to $14.5 billion by 2006 (eMarketer).
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A study by the
Online Publishing Association found that at-work
Internet users spend more time per day on the Internet than
watching TV (34% vs. 30%).
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In 2001, 60.7% of employees surveyed said they visit Web
sites or surf for personal use at work (up from 50.7% in
2000) (UCLA
study on Internet/E-Mail use).
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The number one reason employees give for the Internet
causing them to be being less productive at work is the time
they spend surfing sites that are unrelated to work. (UCLA
study on Internet/E-Mail use).
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Thirty-two percent of those who bought holiday gifts online
in 2001 did at least some of their holiday shopping from
work, up from 26% in 2000 (Pew
Internet & American Life).
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According to a recent
Jupiter Media Metrix report, the at-work usage of
standalone media players in the US increased by 34.9%
between January 2000 and January 2001, from 11.6 million to
15.7 million users.
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The No. 1 search term used at search engine sites is the
word "sex," according to
Alexa Research. Users searched for "sex" more than other
terms such as "games," "travel," "music," "jokes," "cars,"
"weather," "health" and "jobs" combined. The study also
found that "pornography/porno" was the fourth-most searched
for subject.
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Secret monitoring by the U.S. Treasury Department of
Internet use among Internal Revenue Service employees found
that activities such as personal e-mail, online chats,
shopping and checking personal finances and stocks accounted
for 51 percent of employees' time spent online. The top
non-work Web activity favored by IRS employees was going to
financial sites. Chat and email ran a close second, followed
by miscellaneous activities (which included visiting adult
sites), search requests, and looking at or downloading
streaming media (reported in the
Chicago Tribune and
Business 2.0).
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IWon was the domain most visited by at-work surfers, with an
average of about 16 visits per at-work surfer per month,
according to Nielsen//NetRatings data for January 2001.
Surfers at this sweepstakes/portal, on average, looked at
210 pages and spent more than an hour and 40 minutes at the
site during the month (reported in
Business 2.0).
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Users of online auctioneer eBay Inc. at work spent 157
minutes at the site in January compared with 126 minutes
while at home. Long a favorite among at-work surfers, eBay
ranked 7th among the most-visited sites for at-work surfers.
However, eBay ranks first in terms of average pages per
person and time spent per month, at almost 300 pages and two
hours per person. (Nielsen//NetRatings,
as reported by Reuters and
Business 2.0).
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Napster music swapping software was found on about 20% of
over 15,000 work PCs examined (eMarketer.com)
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Internet streaming media is beginning to gush, and the
market for servers capable of delivering video and audio
will likely double between now and 2005, according to a
study by the Cahners In-Stat group. (eMarketer.com)
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28% of those who made gift purchases did so from their
offices or cubicles (Pew
Internet & American Life Project).
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32% of those who have Internet access at work used the
Internet while on the job to buy holiday gifts, while only
24% of Internet users as a whole purchased gifts online.
This suggests that people are taking advantage of fast
connections at work (Pew
Internet & American Life Project).
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Workers spend an average of 21 hours online at the office
vs. an average of 9.5 hours at home (Nielsen/Net
Ratings).
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70% of all Internet porn traffic occurs during the 9-to-5
workday (SexTracker).
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Employees earning $75,000 to $100,000 annually are twice as
likely to download pornography at work than those earning
less than $35,000 (eMarketer.com)
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32.6% of workers have no specific objective when they surf
the Internet (eMarketer.com).
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One in five men and one in eight women admitted using their
work computers as their primary lifeline to access sexual
explicit material online (MSNBC).
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78% of Canadians with Internet access at work have used the
Internet for personal reasons, and personal usage accounts
for 26% of web surfing time at work (Source:
Angus Reid)
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At-work use of the Internet closely matches home use. Of
those who use the Internet both at work and at home, 45% say
they send personal e-mail more often at work than at home,
33% say they read the daily news more often at work than at
home, 31% gather local information more often at work than
at home, 31% investigate travel arrangements more often at
work than at home, 24% visit sites related to hobbies more
often at work than at home, and 24% participate in contests
and sweepstakes more often at work than at home (Jupiter
Communications).
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Popular sites that are not always work-related attract many
visitors during the work hours. Expedia.com gets 47% of its
traffic during the workday, while Travelocity, MSNBC, iWon,
and Weather.com reported receiving 46%, 42%, 42%, and 41% of
their total visits during working hours (Jupiter
Communications).
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In a survey of Internet sites, the majority reported that
traffic to their site is heaviest during work hours. 14%
reported that traffic was highest from 7am to 10am, 24%
stated it was highest from 10 am to 2pm, 24% from 2pm to 5
pm, 20% from 5pm to 8pm, and 18% from 8pm to 7am (Jupiter
Communications).
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The top pay-to-surf site, MyPoints.com, receives 37% of
their traffic during the work day (Jupiter
Communications).
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U.S. Internet users at work spend over twice as much time
online as home surfers even though they make up less than
half the cyber population, according to new data. (Nielsen//NetRatings,
as reported by Reuters).
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News sites reached 35.5 percent more users at work than at
home and work users also spent 68 percent longer online. (Nielsen//NetRatings,
as reported by Reuters).
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Finance sites reached over 30 percent more work users who
spent nearly double the amount of time -- an average of 33
minutes per month -- online than home users. (Nielsen//NetRatings,
as reported by Reuters).
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The work user will keep closer tabs on the markets
throughout the day while they're open. (Nielsen//NetRatings,
as reported by Reuters).
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36% more users at work surfed news and information sites
than at home, spending 68% more time on them (Nielsen//Net
Ratings).
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31% more users at work surfed finance sites than at home,
spending 102% more time on these sites (Nielsen//Net
Ratings).
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Shopping sites reached 18% more Internet users within the
workplace than at home (Nielsen//Net
Ratings).
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CNNfn had four times the reach in the workplace than its
reach to home users (Nielsen//Net
Ratings).
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Work users went online on average 41 times a day, compared
to 18 times a day among home users (Nielsen//Net
Ratings).
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Web users at the office take advantage of high-speed
connections to access broadband entertainment sites such as
Broadcast.com and MP3 more frequently than at home (Nielsen//Net
Ratings).
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Surfers access news, information and finance sites much more
frequently during the workday than at night so that they can
keep up with breaking news or the markets (Nielsen//Net
Ratings).
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Online shopping is dominated by Amazon.com and eBay both at
home and at the office. Only 5.7 million workers visit eBay,
compared with 21.5 million for the most-visited site, Yahoo.
But eBay visitors stay at the auction site the longest,
almost three hours (Nielsen//Net
Ratings).
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During work hours: 9% of employees earning under $35K surf
the Net for a new job, while 11% of workers earning $75K to
$100K do the same (Greenfield
Online).
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Charles Schwab reveals that 72% of its customers plan to buy
or sell mutual funds over the next six months, and 92% plan
to do so online during work hours.
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82% of U.S. business executives surveyed by the consulting
firm Dataquest (a division of the Gartner Group) believe
Internet use should be monitored at their companies (InformationWeek
Online).
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31.2% of employees feel it is appropriate to surf
non-work-related sites up to 30 minutes a day, 14.8% said up
to 1 hour is appropriate, and 9% said over an hour, while
only 26.6% of employers feel it is appropriate for employees
to surf non-work-related sites up to 30 minutes, 8.6% said
up to 1 hour, and 4.2% said over an hour (Vault.com
survey).
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37.1% of employees said they surf the Web constantly at
work, 31.9% said a few times a day, 21.3% said a few times a
week, and only 9.7% said never (Vault.com
survey).
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28.83% said that their employer had caught them surfing
non-work-related sites, although 54% of employers said that
they have caught an employee surfing non-work-related sites
at work (Vault.com
survey).
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24.3% of employees said they take precautionary measures to
avoid detection (Vault.com
survey).
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56.5% of employees feel that surfing the Net or sending
non-work-related e-mails decreases productivity, and 31% of
employers said that they restrict employee Internet/e-mail
usage (Vault.com
survey).
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The cost to businesses from Internet broadcasts of the
October 1998 Starr report was in excess of $450 million
(ZDNet).
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More than half of all requests on search engines are
"adult-oriented" (United Adult Sites).
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The top 3 word searches on the Internet: 1) sex; 2) mp3; 3)
hotmail (Wordtracker.com).
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